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	<title>Inspired Results &#187; inspired</title>
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	<link>http://www.inspiredresults.com</link>
	<description>Inspiring individual and organisational change</description>
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		<title>Changing Customer Mindset</title>
		<link>http://www.inspiredresults.com/2010/02/17/changing-customer-mindset/</link>
		<comments>http://www.inspiredresults.com/2010/02/17/changing-customer-mindset/#comments</comments>
		<pubDate>Wed, 17 Feb 2010 18:30:56 +0000</pubDate>
		<dc:creator>jenny</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[inspired]]></category>
		<category><![CDATA[mindset]]></category>
		<category><![CDATA[pharmacist]]></category>

		<guid isPermaLink="false">http://www.inspiredresults.com/?p=221</guid>
		<description><![CDATA[  The purpose of the project was to change the mindset, thinking and behaviour of all Pharmacists across Europe to become happy to recommend the right medication to their customers. This disease has traditionally been treated by the Doctor however this is now shifting the advisory role of the Pharmacist. This programme was aimed at [...]]]></description>
			<content:encoded><![CDATA[<p><strong> </strong></p>
<p>The purpose of the project was to change the mindset, thinking and behaviour of all Pharmacists across Europe to become happy to recommend the right medication to their customers. This disease has traditionally been treated by the Doctor however this is now shifting the advisory role of the Pharmacist.</p>
<p>This programme was aimed at all Pharmacists across Europe to help change their thinking around a very common complaint in the general population. It is critical that this happens so that customers across Europe get educated on this disease and have access to the right treatment without going to their Doctor.</p>
<ul>
<li><strong>Customer Requirements. </strong></li>
</ul>
<p>The customer needed an innovative, persuasive presentation that would be rolled out across Europe and then localised to Country need. The messages had to be simple yet compelling and dry data had to be translated into a dynamic and persuasive presentation that would motivate the sales force as well as the Pharmacists to change behaviour and thinking.</p>
<ul>
<li><strong>KPI’s.</strong>
<ul>
<li>A innovative presentation to be rolled out across Europe to change mindset and behaviour of all Pharmacists</li>
<li>A roll out workshop for all Country heads with all supporting documentation for local implementation</li>
</ul>
</li>
</ul>
<ul>
<li><strong>Outcomes</strong>.</li>
</ul>
<p>This programme was designed and rolled out across Europe within the timeframe (one month). The feedback was excellent from the project team as well as the Country heads. The opportunity for change and excitement around this was phenomenal along with the personal feedback and thanks on the finished presentation. It is yet to be rolled out in individual Countries and this will be happening over the next 6 months.</p>
<ul>
<li><strong>References</strong>.</li>
</ul>
<p>Within this presentation there were a number of theories that i used to help develop the ideas. These included:</p>
<ul>
<li>
<ul>
<li>The Secret Language of Leadership by Stephen Denning</li>
<li>The Science of Influence and Persuasion by Robert Cialdini</li>
<li>Methods and theory from the teaches of NLP</li>
</ul>
</li>
</ul>
<ul>
<li><strong>Testimonial</strong>.</li>
</ul>
<p>“Jenny has recently worked with us to help with a key element of a pan European launch, a major initiative for our division, within a very short timeframe. She was able to quickly and effectively deliver a complex concept into a usable and inspiring presentation for implementation and roll out. Her energy, passion and commitment to deliver the standards within the timelines met our needs consistently. The piece of work was eagerly accepted and complimented by all Country Heads and was applicable for all markets. She worked extremely well within our team and was a pleasure to work with.</p>
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		</item>
		<item>
		<title>What&#8217;s different about us?</title>
		<link>http://www.inspiredresults.com/2010/02/11/what-is-different-about-us/</link>
		<comments>http://www.inspiredresults.com/2010/02/11/what-is-different-about-us/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 10:26:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured Posts]]></category>
		<category><![CDATA[britain]]></category>
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		<guid isPermaLink="false">http://www.inspiredresults.com/?p=7</guid>
		<description><![CDATA[We dare to be different within Inspired Results to help you get the desired results you want ]]></description>
			<content:encoded><![CDATA[<p>One of our core values is daring to be different. We believe that when you are looking for better results you have to do things differently. If we continue to do things that same way we continue to get the same results. Only when we step out of our comfort zone and dare to do it differently do we start to see better ways of getting greater results. We encourage and support people to think completely differently about how they approach and look at problems and opportunities. We challenge respectfully and work very closely with you to help you find different ways of doing things that will get you the results you want.</p>
<p>We treat your business like our own, with the same ownership for excellence in whatever we do. We are obsessed with meeting your needs and see our role as serving you to help you get the desired results you want.</p>
<p><a href="http://www.inspiredresults.com/what-we-do/who-am-i-2/"   >Please click here to read more about how we can help </a></p>
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		<item>
		<title>Y Change &#8211; Delivering mindset, skill and behaviour change</title>
		<link>http://www.inspiredresults.com/2010/02/11/what-changes-do-you-need-to-make/</link>
		<comments>http://www.inspiredresults.com/2010/02/11/what-changes-do-you-need-to-make/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 10:23:33 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured Posts]]></category>
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		<category><![CDATA[The Blog]]></category>
		<category><![CDATA[behaviour change]]></category>
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		<category><![CDATA[mindset change]]></category>
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		<category><![CDATA[y change]]></category>

		<guid isPermaLink="false">http://www.inspiredresults.com/?p=88</guid>
		<description><![CDATA[Y Change - Delivering Mindset, Skill and Behaviour Change]]></description>
			<content:encoded><![CDATA[<p>Why Y Change</p>
<p>Inspired Results and Rubicon have joined together to form Y Change, a set of programmes to change mindset, skill and behaviour.  Most organisations are looking to change how they do things in order to become more productive, efficient and get better results.</p>
<p>We realised that people within organisations want ownership to make the changes themselves and make the difference in the right way. We found that many people wanted to up skill and develop their own people however often found it difficult to get the immediate skill and expertise in certain topics in house.  It was from this that we decided to launch a set of high quality programmes that we could train organisations to deliver themselves</p>
<p>What is Y change?</p>
<p>Y Change is a set of programmes that are designed to change mindset, skill and behaviour. This is brought to life both in the design and the delivery.</p>
<p>They impact at every level of the organisation and the programmes fall into three categories, Leadership, Team and Individual</p>
<p>They are designed and delivered to help individuals and organisations make the changes they want quickly and effectively  </p>
<p>We can deliver these programmes OR we can train you to deliver them and have total ownership, our Train the Trainer option.</p>
<p>All the programmes are designed by us to enable you to roll out within your organisation. This allows us to share all of our years of experience as well as intellectual property that we know will make a difference to you and your business.</p>
<p>Why are we different?</p>
<p>We have years of experience in organisational change and people development. We have some of the highest standards of training and design so all of our programmes are planned and delivered to this high standard.  We take the time to train you “how to train” and have the experience ourselves to enable us to do this. Our aim is to share our success and standards with others so these programmes can be implemented by you and owned by you, something many training providers do not do.</p>
<p>Get in contact and let us know how we can help you make the changes you want in your organisation</p>
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		<item>
		<title>Inspire and Influence through communication</title>
		<link>http://www.inspiredresults.com/2010/02/11/inspire-and-influence-through-communication/</link>
		<comments>http://www.inspiredresults.com/2010/02/11/inspire-and-influence-through-communication/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 10:21:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured Posts]]></category>
		<category><![CDATA[britain]]></category>
		<category><![CDATA[featured]]></category>
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		<guid isPermaLink="false">http://www.inspiredresults.com/?p=78</guid>
		<description><![CDATA[Do you want to influence others through your communication?]]></description>
			<content:encoded><![CDATA[<p>What is the ingredient that allows us to inspire and influence others? For a start people have to want to listen to us in the first place.</p>
<p>We all have an assumption that actually people do want to listen to us. Think of the last time you were in a social situation. How much of the time were you listening to others verses talking yourself? How many times have you spent hours sharing your views, not taking a breath to listen to others?</p>
<p>Often we are so passionate about getting our view across we don’t even think about stopping for a moment and actually asking the other person a question. We also have a terrible habit of interrupting others as we are desperate to say the next thing with little true acknowledgment of the other person.</p>
<p>Think for a moment how do others really see you? Do you genuinely care about what others views are or are you more interested in getting your point across? Are you interested or curious in others? The most effective and influential people are NOT those that push their views and don’t take time to listen but those that are genuinely interested and curious in others. It is your genuine interest as well as the fact you actually care about the people that you are communicating with that makes the difference, not how much you can talk or how loud you can project your voice!!</p>
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