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Employee Engagement – Simplified

This is the start of a campaign to explain and demonstrate what employee engament really is, how it can help employees and employers and start a useful discussion about how we can all make the workplace a better, more productive and enjoyable place. Please see this simple video for a nice simple introduction.

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Developing the Skill of “Gaining Customer Commitment” within the Pharmaceutical Industry

Developing the Skill of “Gaining Customer Commitment” within the Pharmaceutical Industry

Background and Need In the pharmaceutical industry it is tricky to close a sale as there is “no immediate sale” –there is no tangible product that is exchanged and no money that passes hands so a close and commitment becomes tougher for the role of the Pharmaceutical Representative We also know that Doctors do not [...]

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More short video’s on how to engage your staff

This is very good, short and straight to the point. What ideas does it give you for yourself and your people?

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Engaged employees generate 43% more revenue than disengaged ones

Research shows the difference to employers and employees. For example, The Hay Group in their pubilication Engage Employees and Boost Performance (2001) identified that engaged employees generate 43% more revenue than disengaged ones. Have a think about your own engagement and how you perform when you are disengaged. Think about your reports or employees in [...]

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12 questions to measure employee engagement

12 Questions to Measure Employee Engagement Five years ago, The Gallup Organization began creating a feedback system for employers that would identify and measure elements of worker engagement most tied to the bottom line–things such as sales growth, productivity and customer loyalty.             After hundreds of focus groups and thousands of [...]

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